Great until about 5 days ago - but since then cant see the family account info. Touch ID has never worked
Great until about 5 days ago - but since then cant see the family account info. Touch ID has never worked
Unable to use most features for over a week already. No support available, so this review has to do. Had to use the desktop site to do what I need to do.
Does what it is supposed to do. Fingerprint reader is a little buggy, though. EDIT: Since the update to iOS 10, the fingerprint reader is MUCH better, so Im raising my review to 5 stars.
Depositing a check takes sooooooooo long! Its a ridiculous amount of unnecessary time to wait, when banks offer better check deposit. And security is low for these cards.
Keep resetting Touch ID and works once or twice then stops working. Very annoying. Come on, get your act together!!
touch id never works, no one debug.
It works sometime should be able to transfer back to bank account
Works well. I am able to check my balance, write checks, send money, and pay bills instantly!
Like the app, except Touch ID doesnt work. Every time its enable and I open the app, I apply my finger when prompted and am directed to the login screen to enter my password. Please fix it!
If you dont want your money stolen, dont use. At first it was around $10 and that happened twice. Then it was $92!! There isnt a convenient way to contact them either so I still havent gotten my money back. DONT USE!!!!!!
Not sure whats up with my app but I cant currently log in. The other versions worked just fine, no idea whats wrong with this one. When I type in my username it doesnt stay typed in - disappears as soon as I go to type in my password. Please fix this ASAP.
Touch ID still has a few issues. I have to apply my finger twice but it eventually works. Please consider the ability to see check images in the app. Other than that, the app is ok.
Touch ID rarely works on the first try otherwise the app is good. I wish it didnt take 10 days to get a deposit from a check without a fee. I could understand a few days but 10?
I had to give them one star in order to write the review but if it was an option to give negative stars I would have. They have horrible customer service, I was on hold multiple times and hung up on every single time. The "money in minutes" option is an absolute joke! My Mom deposited a check and paid for the "money in minutes" and here we are a day and a half later and still no money. Save yourself the trouble and find a company that is worth your time.
It doesnt let me log in anymore. I used to love this app, until the problems logging in started.
I open the app and hit cancel to Touch ID and it logs in. Without a finger print applied. Repeatable too. Huge security risk.
Trying to add a check for a lousy 2.01, first asks for picture of my ID then glitches. Try again the. Tells my they can not verify my ID ~~ I have been using bluebird for years your new system is terrible and may just cause me to cancel the card. I called and was transferred to an automated system asking for my social security number, I do not give out my social to any automated system
I thought it was me at 1st. Then I realized Touch ID is not working on this app. Ill update my review when its working again
Touch ID Works 50% Of The Time. 3 Weeks Or More...Processing Time After I Mail A Check For Deposit Good Customer Phone Service
I have had Bluebird for years App is slow and Touch ID does not work at all. All so photo check deposit takes way to long.